Having had a very problematic employee, I engaged Lucia to assist in the HR side of things. The solutions she presented were so perfect and concise. Because of her knowledge, expertise and contract, I was able to discipline and remove said employee without any repercussions to my business. I have her number on speed dial for my company from then.

Wow working with NxtGen has been a fantastic experience. Needed a HR consultant to help get policies in place and needed to recruit new members of staff. Lucia came to the rescue and helped with everything and more I didn't know I needed. The kindness and passion from NxtGen is next level. Will not use anyone else again for my HR and staffing needs. Thank you NxtGen and Lucia!!

As an HR consultant, I've had the pleasure of working alongside Lucia Vermaak since 2019 on various challenging projects, and I can confidently say she exemplifies what exceptional HR management looks like. During our collaboration on two company mergers, payroll system implementations, and general HR initiatives, Lucia consistently demonstrated the highest level of professional integrity and expertise. What impressed me most about Lucia was her remarkable ability to balance employee and business interests with genuine fairness and wisdom. Her approach to discipline perfectly embodies being 'hard on standards but soft on people' – she maintains unwavering professional expectations while treating every individual with respect and understanding. This balanced leadership style created an environment where both employees and management felt heard and valued. Working with Lucia was a testament to her dedication and skill. The organisations benefited tremendously from her leadership, with noticeable improvements in employee satisfaction, significant reductions in workplace conflicts, and much more consistent and effective policy application. Her collaborative approach made even the most complex merger processes smoother and more successful. Lucia's high integrity, deep understanding of HR complexities, and genuine commitment to creating positive workplace cultures make her an invaluable asset to any organization. Any company would be fortunate to have her expertise, whether through NextGen HR Consulting or in a direct HR leadership role. I recommend her services without reservation.